Terms & Conditions

If a Purchased item is not to your satisfaction, is faulty or damaged, you are entitled to return the item and receive a full refund. please see Item including applied service.

(Items including applied service) If your purchase includes an applied service such as item setup and applied credit in the case of broadband subscription or Pay as you go credit you will be entitled to a refund for the physical item minus the total cost of service and applied credit

If unhappy with the product Caravan-Things.com will attempt to remedy the issue and or replace/ upgrade the item with a suitable package.

You must contact us at Caravan_Things@outlook.com prior returning the item, this will ensure we can deal with the return effectively. If you return the item without informing us and without our confirmation we cannot guarantee your refund

(Lost in transit/failure to deliver) Caravan things utilizes delivery insurance schemes. If the item is damaged during delivery or lost in transit you are entitled to a full refund or replacement product.

Delivery/Processing time

We average a 7 day turn around on orders – some items can take up to 10 working days, dependant on demand and stock levels.

We are able to offer a 48hr turn around on request. please contact us for more details.